Last updated: July 7th 2026

At New Perspectives Business Coaching UK, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, contact us or use our business coaching services.

We process your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

New Perspectives Business Coaching UK is the Data Controller for the personal information we collect.

Our Contact Details

New Perspectives Business Coaching UK

Kevin Thomas

Conwy, North Wales

Telephone: 07712 447328

Email: kevin.thomas@newperspectivesec.com

Website: www.newperspectivesec.com

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us using the details above.

If you are unhappy with how we process your personal information, you also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

https://ico.org.uk

What Personal Information We Collect

Depending on how you interact with us, we may collect the following information:

Identity and Contact Information

• Name
• Email address
• Telephone number
• Business name
• Postal address (where relevant)

For example, when you complete a contact form, book a Discovery Call or enquire about coaching.

Coaching Information

Information you choose to share during coaching sessions, including details about your business, goals, challenges and priorities.

Where you voluntarily disclose special category personal data (for example information relating to your health), this will only be processed where necessary for coaching and with your explicit consent.

Communication Information

Records of emails, messages and conversations between us.

Website Usage Information

Information about how you use our website, including:

• IP address
• Browser type
• Device information
• Pages visited
• Website usage statistics

This information is collected using cookies and website analytics.

Marketing Information

Your preferences regarding newsletters and marketing communications.

We only collect personal information that is necessary to provide our services or improve your experience.

How We Collect Your Information

We collect personal information:

• Directly from you when you contact us, complete forms or participate in coaching.
• Automatically through cookies and website analytics.
• From trusted third-party providers where appropriate, such as our online booking or email marketing systems.

How We Use Your Information

We use your personal information for the following purposes:

Purpose - Delivering business coaching services

Legal Basis - Performance of a contract

Purpose - Arranging Discovery Calls and responding to enquiries

Legal Basis - Legitimate interests and/or consent

Purpose - Managing coaching records and progress

Legal Basis - Performance of a contract (and explicit consent where required)

Purpose - Sending newsletters and marketing communications

Legal Basis - Consent

Purpose - Improving our website and services

Legal Basis - Legitimate interests

Purpose - Meeting legal or regulatory obligations

Legal Basis - Legal obligation

We will only use your information for the purposes for which it was collected unless we reasonably believe another use is compatible with those purposes.

Sharing Your Personal Information

We never sell your personal information.

We may share your data with carefully selected service providers who help us operate our business, including providers such as:

• Beehiiv (email newsletters)
• Online scheduling platforms
• Payment providers (where applicable)
• Professional advisers, including accountants or solicitors
• Government authorities where legally required

All third parties are required to protect your personal information and process it in accordance with UK data protection law.

International Transfers

Some of the organisations we use may process information outside the UK.

Where this happens, we ensure appropriate safeguards are in place, such as UK-approved contractual clauses or adequacy regulations.

Data Security

We take the security of your personal information seriously.

Appropriate technical and organisational measures are in place to help prevent unauthorised access, disclosure, alteration or loss of your information.

Access to personal information is limited to those who genuinely need it for business purposes.

How Long We Keep Your Information

We only keep personal information for as long as necessary.

Typical retention periods include:

• Coaching records – up to 7 years following the end of the coaching relationship.
• Contact enquiries – up to 2 years.
• Newsletter subscribers – until you unsubscribe.
• Financial records – as required by UK law.

When information is no longer required, it is securely deleted or anonymised.

Your Rights

Under UK data protection law, you have the right to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of your information where appropriate.
• Request restriction of processing.
• Object to processing, including direct marketing.
• Request a copy of your data (data portability).
• Withdraw consent where processing relies on your consent.

Requests can be made using the contact details above.

We normally respond within one month.

Cookies

Our website uses cookies to improve your experience and help us understand how visitors use the website.

These may include:

• Essential website cookies
• Website analytics (such as Google Analytics, if enabled)
• Functionality cookies

You can control or disable cookies through your browser settings.

Automated Decision Making

We do not use your personal information for automated decision-making or profiling.

Third-Party Websites

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of those websites and recommend reviewing their own privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legislation, our services or how we process personal information.

The latest version will always be available on this website.